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Albana Engineering is a leading construction and civil engineering services provider based in the Bangladesh, specializing in infrastructure development, residential and commercial projects, and large-scale civil works. With a rapidly expanding client base and multiple projects running concurrently, Albana Engineering required seamless coordination across departments — from operations and finance to procurement and customer relations. However, their existing workflow relied heavily on manual data entry, spreadsheets, and siloed systems. This lack of digital integration resulted in communication delays, inefficient resource allocation, and limited visibility into project performance. The leadership recognized the need for a unified ERP solution that could streamline operations and support long-term scalability. We began with a comprehensive discovery phase, conducting in-depth stakeholder interviews, user research sessions, workflow & pain point analysis, opportunity identification, and technical audits to uncover both challenges and opportunities. This research-driven approach provided a clear blueprint for designing a tailored back-office management platform that addressed ServiceShield’s core challenges while setting the foundation for long-term scalability and operational excellence.
Challenge
Fragmented Project Oversight - Multiple teams using separate tools for project tracking led to delays, duplication, and missed deadlines.
Manual Financial & Resource Management - Manual processes for budgeting, procurement, and expenses caused inconsistencies and reduced profitability visibility.
Limited Access to Real-Time Data - Decision-making was often reactive due to the lack of a single, accurate source of truth.
Disjointed Client & Deal Management - CRM activities were handled outside the core workflow, making it difficult to monitor contracts and customer communications.
Poor Interdepartmental Collaboration - Teams operated in silos, creating gaps between operations, finance, and management.
Time-Consuming Reporting Process - Monthly and project-level reports required extensive manual compilation, delaying insights.
Complexity
High
Impact
Critical
Success Rate
100%
Client Satisfaction
Efficiency
+200%
"Coderstream completely revolutionized our business operations at Albana Engineering. Their custom ERP system streamlined every aspect of our construction and civil engineering workflow — from project management to finance, procurement, and client relations. The integrated CRM module has transformed how we handle leads and contracts. Our operations are now faster, more transparent, and far more efficient. Thanks to Coderstream’s expertise, we’ve achieved higher productivity, reduced costs, and set a new benchmark for digital transformation in our industry."
Solution
Our team designed and deployed a comprehensive back-office management platform tailored to ServiceShield’s business model. The solution automated job workflows, deal management, invoicing, and reporting to bring full operational transparency.
Centralized all functions including projects, HR, finance, procurement, and CRM.
Enabled real-time project monitoring, task tracking, and budget control.
Managed client data, leads, contracts, and communications within one ecosystem.
Simplified invoicing, budget forecasting, and cost analysis.
Digitized purchase orders, approvals, and vendor tracking to prevent shortages.
Delivered visual insights on project health, resource utilization, and profitability.
Ensured data security with defined access for each department.
Process
Duration
8 Months
Team Size
7 Members
On-Time Delivery
Completed: 2025-07-27
Impact
Project Success
Exceeding All KPIs
Through a tailor-made ERP implementation, Coderstream empowered Albana Engineering to move from fragmented systems to a fully integrated digital ecosystem. The result was a more agile, data-driven, and collaborative organization — one that can now manage projects, finances, and client relationships with unmatched precision and efficiency.
Transitioned Project Tracking from Manual to Automated & Real-Time
Financial Reporting accuracy improved to 99% with automated processes
Project Delivery Speed increased by 45% through better resource allocation
Reduced administrative overhead by 50% with workflow automation
Improved interdepartmental collaboration and communication
Enhanced client satisfaction through timely updates and transparent processes
Increased profitability visibility with real-time financial dashboards
Reduced project delays by 30% through proactive monitoring and alerts
Standardized procurement processes, reducing supply chain disruptions
These outstanding results validate our strategic approach and highlight the measurable business value delivered to Albana Engineering, a leading construction and civil engineering company. The implementation of a fully integrated ERP software solution has not only met but exceeded the initial project goals, establishing a solid foundation for digital transformation and long-term growth. Through the integration of advanced CRM modules, automated workflows, and real-time data management tools, Albana Engineering now operates with superior operational efficiency, enhanced project visibility, and improved resource optimization. This transformation has streamlined business operations, reduced manual workloads, and enabled data-driven decision-making across departments.
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